Hear What Our Customers Have to Say

"great experience!"

Was the best car buying experience I have ever had. Darnell was so friendly and never pushy. He was genuinely concerned to make sure I was comfortable with everything about the jeep before I purchased. Bob Lusk was wonderful as well and went above and beyond when the paperwork from bank was not showing up in the system. It was after normal banking business hours and he made several calls until he contacted someone on their cell phone to get my paperwork through. This will be my dealership of choice for all my car buying needs.
Cathey Brousseau, Norwich, CT

"First time buyer"

Purchased a 2015 Chrysler Town and Country. We will definitely be back. There was never any pressure to buy and did not have to spend a couple of hours trying to get a good deal. Very up front. Our salesperson Darnell could not have been more helpful with our getting to know the vehicle. So many great features so lots to learn. Awesome vehicle !!! Also our thanks to Bob Lufk for helping to make this a very smooth transaction.
Barbara , Plainfield, CT

"Vehicle Purchase"

First vehicle purchase from Falvey's, worked with Ed Isenburg and was more than satisfied with the entire purchase experience. Ed was professional, knowledgeable, and was more than willing to go the extra mile, as were all of the individual's I met and had dealings with. Was really surprised at the level of patience and lack of pressure. Unlike many dealerships I interacted with, Falvey's was heads above the competition in service, professionalism, and ensuring that customer satisfaction came FIRST. Especially pleased with the fact that they don't try to push off more expensive vehicles, and they stand behind what they say, and promise. As a contractor and local business operator, I would highly recommend that anyone in the market see " Crazy Eddie" Isenburg, I guarantee that you won't be disappointed. The follow through after sales was really impressive, unlike many dealers that you never hear from after the sale, Ed ensures satisfaction and quality of service after the sale with great follow through. They have earned a long term customer, and one who without hesitation would recommend Falvey's before going to any other dealer. It should also be noted that the Collision Center Manager and staff show the same level of care, quality, and customer satisfaction. Falvey's is without a doubt a dealer who stands out as highly reputable, first class business, where the customers needs and satisfaction come first from start to finish.
Paul Greiner, Norwich, CT

"Updating from a 2011 to a 2015 Grand Cherokee"

My son recently bought a 2015 Grand Cherokee from Falvey's. He worked with a salesman named Darnell Williams and was very pleased with the results. At the time, my wife had a 2011 Grand Cherokee and after seeing the new Grand Cherokee's and how they had transition to a even better product, I knew it was time to trade. Darnell helped making this a "no pain" evolution and it was done in quick fashion. He sat with me to explain the numerous changes to the Grand Cherokee which made it a more of a quality vehicle that makes it stand out above the rest of other SUV's. He is the first salesman to do that which I greatly appreciated. I also am thankful to others, at Falvey's, who made this possible. I would without hesitation recommend buying a vehicle at Falvey's. My wife is very pleased with her fantastic newer model.
Nic Parham, Preston, CT

"25 years of loyalty to Falveys!"

Have been purchasing vehicles from Falvey's for over 25 years and have found the sales, service and parts departments to be first class. After spending nearly a year working with the sales staff I finally purchased a new Grand Cherokee and have been very pleased. There is nothing like dealing with a local family owned business.
EastLyme, East Lyme, CT

"We got a minivan!"

After a lengthy discussion between my husband and I about a purchase between a newer SUV and a Dodge Grand Caravan, we went with the Caravan and couldn't be happier. We have one child, almost two, and we decided a Caravan would be best for our growing family. We did quite a bit of research and were greeted upon our arrival at Falvey's by Darnell Williams. We found Darnell to be personable and professional throughout our whole purchase process. Because we did a good amount of research, Darnell didn't waste our time giving us information we already knew. He found us a car based on our specifications out of the pool of cars we selected and made the sale process easy. We looked at several dealerships and Falvey's had the best service record and cheapest prices on the internet. This was our first vehicle purchase from Falvey's, and I would recommend them to anyone shopping for a new car. They are professional, caring, and no-nonsense - everything we were looking for in a dealer!
JSully, Hanover, CT

"Great service!"

I had a great experience buying a jeep here. Ed Senburg was so helpful and very professional. That's the reason I brought my jeep from Falveys. Very friendly, helpful, knowledgeable and helped me so much when I signed all the paperwork. I would do business with Ed again and again.
Amy Miner, Baltic CT

"Great sales support"

I was in the market for a used car for my sons. The sales team at Falvey's understood my requirements and provided me with multiple vehicle options that fit my budget and the desired need. The vehicle selected was in great shape and was priced very fair. Not allot of useless back and forth, a solid price up front. The buying process was quick and efficient. The vehicle was delivered on time as promised. This is my second purchase from Falvey's and I would highly recommend them. Very customer focuses operation, from the owner right through to the staff.
Mark M, Uncasville, CT


Falvey's Motors, Inc.

395 West Thames St Route 32
Directions Norwich, CT 06360

  • Sales: (888) 631-9526
  • Service: (888) 384-5905
  • Parts: (888) 387-5375


  • Monday 8:30am-8:00pm
  • Tuesday 8:30am-8:00pm
  • Wednesday 8:30am-8:00pm
  • Thursday 8:30am-8:00pm
  • Friday 8:30am-5:00pm
  • Saturday 8:30am-5:00pm
  • Sunday Closed